Job description for Product Development Executive at PT. Pelayaran Megah Jaya Sejahtera (Majestic Fast Ferry)
About the role
We are seeking a talented and driven Product Development Executive to join our team. In this full-time position based in Batam, you will play a crucial role in shaping the development and enhancement of our Group's tourism related services and products.
What you'll be doing
- Conduct market research and analyze customer feedback to identify opportunities for new product development and improvements to existing offerings
- Collaborate with cross-functional teams and business units to conceptualize and design innovative services and products that meet the needs of our customers
- Develop comprehensive product roadmaps and implementation plans to ensure successful delivery of new and improved offerings
- Seek to engage partnerships and collaborations with external parties that synergize with our services and products
- Monitor product performance and customer satisfaction, making data-driven decisions to optimize the product portfolio
- Contribute to the development of marketing and communication strategies to effectively promote our product innovations
- Evaluate and upgrade service excellence quality and implementation
- Stay up-to-date with industry trends and best practices to ensure our products remain competitive and aligned with evolving customer preferences
What we're looking for
- Bachelor's degree in any related field
- Minimum 1 year of experience in sales, marketing, or business development, preferably in the tourism or transport industry
- Strong analytical and problem-solving skills, with the ability to interpret market data and customer insights
- Excellent communication and stakeholder management skills to collaborate effectively with cross-functional teams
- Passion for delivering exceptional customer experiences
If you are excited about the prospect of joining our dynamic team and contributing to the growth of our business, we encourage you to apply now.