Job Requirements
Job benefits
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Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
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Skills
Job description for Operations Virtual Assistant (Customer Success) at Kopi Date
- Customer support and operations duties
- Become a leading expert on human interactions
- Celebrate our user's individuality; help them tell their stories and love the brand
- Build longer term customer relationships to foster brand loyalty
- Identify and report issues with the customer experience
- Provide design and product input to the first time user experience
- Inform and influence our overall growth strategy
- Communication: You can clearly explain complex topics in person and in writing.
- Empathy: You understand how your customers succeed by stepping into their shoes and showing that you care.
- Teacher: You enjoy sharing insight and knowledge. You are patient and thoughtful when you educate.
- Goal Oriented: You are excited for new challenges and work to achieve inspiring goals.
- Problem Solver: You are adept at spotting issues, and quickly suggest elegant solutions.
- Delight: You will brighten user's day!