Operations Executive
Singapore, Singapore
SGD 2,400 - 3,500/month
Operations
Full-Time
Posted 2 months agoUpdated 11 days ago
Job description
Requirements for the role:
- Utilise data to better understand delivery agents’ behavior and develop automated process to move them through the acquisition funnel
- Develop, optimize (and automate as required) logistics processes to increase operational efficiency
- Get involved with product development; leverage user feedback to design and contribute ideas to critical features which could improve delivery experience and efficiency
- Identify and resolve problems with respect to reliability and marketplace efficiency
- Maintain and enhance the quality of delivery services provided by agents and 3PL partners
- Maintain amicable relationship with delivery agents
- Able to work effectively with 3PL delivery partners
- Identify and resolve problems with respect to reliability and marketplace efficiency
- Maintain and enhance the quality of delivery services provided by the agents
- Able to brainstorm creatively for ideas on how best to improve the delivery network
- Proficient in Microsoft Office (especially Microsoft Excel) and basic data tools like SQL
The candidate should also be:
- Extremely data-driven – any decisions made must be justified by sound data analysis
- Able to maintain operational visibilty remotely after working hours if required
- Able to remain calm and composed in stressful situations
- An enthusiastic and keen learner who is always looking to learn more
- Embrace being in a fast-paced environment where you contribute directly to the goals of the company
- Experience or knowledge in logistics (especially last-mile delivery) preferred but not essential
- A go-getter who wants to be part of an exciting start-up journey
- Bold and daring – be willing to challenge industry norms and be the disruptor who brings positive change to the industry
Fresh graduates with no experience are welcome to apply!
Must have skills
Nice to have skills
Job benefits
- Remote work options
- Team building events
- Others
About the company
About Pickupp
Pickupp is a fast-growing logistics and e-commerce platform dedicated to empowering businesses with tech-enabled delivery and payment solutions that will enable them to scale successfully and affordably. We currently delight more than 15,000 users in Singapore and 30,000 across Asia with our 4-hour same day, next day and 1 -3 days door-to-door courier service, as well as our e-commerce platform, Shop On Pickupp.
Aside from businesses, we also provide on-demand and express delivery services for individuals with door-to-door ad-hoc delivery needs and as a crowdsourced delivery platform, we provide freelance employment opportunities for individuals who needs an additional source of income.
Work Culture
Expect a motivating and nurturing environment with flexibility that comes with remote working - as well as the autonomy to learn and perform to the goals of the company.
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