This job post is managed by
Siti Rasyidah
Last active a day ago
Skills
Job description for Operations Associate at Lalamove Indonesia
At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia and Latin America, and we need your help to get us there!
As an operations geek, here we provide you the opportunity to make an impact by formulating and delivering initiatives that will improve the lives of our driver-partners. Your impact won't end there; you'll also collaborate with other stakeholders to activate new driver-partners and increase drivers' productivity by optimize order routing for specific users.
Think you are up for it? Apply now and join the team in Jakarta, Indonesia to empower our driver-partners and ensure their long-term economic viability!
THE RECRUITMENT PROCESSES WILL BE CARRIED OUT IN ENGLISH AND ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED
Job Descriptions
- Design, develop, and implement driver acquisition processes
- Hands-on acquisition and onboarding of offline drivers
- Achieve total alignment with local teams when executing new initiatives
- Apply driver incentives to activate new drivers and increase drivers' productivity
- Maintain a high fulfillment rate for corporate and non-corporate users
- You will be in charge of Lalamove drivers' offline presence acquisition and retention
Requirements
- At least 2 year experience from operations background, preferably from startup company
- Understand with Surabaya market
- Ability to communicate in local languages are preferable
- Join or have strong connection with drivers community in Surabaya
- Ability to communicate, present and influence credibly and effectively at all levels of the organization
- Ability to champion new processes from plan to close
- Positive, passionate, proactive, self-initiative and attentive to details
- Strong verbal and written communication skills with fluent proficiency in written and spoken English
- Experience and familiar with spreadsheets, Microsoft Excel, and Power Point
About the company
Established in Hong Kong in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in 21 markets across Asia and Latin America connecting over 7 million customers with a pool of over 700,000 driver partners.
Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
Lalamove has become the strategic partner for businesses of all sizes to solve their last-mile delivery issues. From independent brick and mortar stores to large restaurants, retail chains and ecommerce businesses, Lalamove helps enterprises from a wide array of industries to scale and outsource their deliveries according to their needs. Companies no longer need to invest in running and maintaining in-house fleets thanks to our unique tech advantages that allow for same-day and advance bookings, and real-time tracking.
Office address
Menara Standard Chartered, Jl. Prof. DR. Satrio No.164, RT.3/RW.4, Karet Semanggi, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940Company gallery
