Job description for Key Account at Chocolate Monggo
Join Chocolate Monggo as a Key Account!
Established in 2005, Chocolate Monggo is a distinguished Indonesian premium chocolate brand. Our commitment to excellence is reflected in our products, which are crafted with locally sourced ingredients in Yogyakarta, Indonesia. With a wide range of high-quality, innovative chocolate products, we cater to discerning customers through our brand stores and distribution channels spanning specialty cafes, hotels, up-market grocery stores, online platforms, and duty-free outlets across Indonesia.
Position: Key Account
Job Description :
• Serve as the primary point of contact for all customer account management matters
• Build and maintain strong, enduring client relationships
• Negotiate contracts and finalize agreements to optimize profits
• Ensure the timely and successful delivery of our solutions in accordance with customer needs and objectives
• Clearly communicate the progress of monthly/ quarterly initiatives to internal stakeholders
• Cultivate new business opportunities with existing clients and/ or identify areas for improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Generate reports on account status
• Collaborate with sales, business development, commercial, operations and other relevant teams to identify and capitalize on opportunities within the territory
• Assist in addressing challenging client requests or escalating issuesas necessary
• Monitor performance, absenteeism and reports from SPG and MD
Qualifications:
• Minimum Bachelor's degree in Business, Marketing or a relevant field
• At least 5 years of experience as a B2B Key Account or Account Manager for fast moving consumer goods products (preferred)
• Excellent written and verbal communication in English
• Excellent interpersonal, communication, presentation, and negotiation skills
• Strong analytical and problem-solving skills, with the ability to think strategically and adapt to changing market conditions
• Have SIM A and SIM C
• Understand trading terms, promotional strategies
• Willing to be placed in the JABODETABEK
