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ITOT Executive – Junior Level

$1,800 - 2,500/Month
Computer & Software
Full-Time · On-site
Minimum Diploma
Less than a year of experience

Job Requirements

On-site
Less than a year of experience
Minimum Diploma

Skills

Remote Support

IT Support

Teamwork

Ticketing System

Technical Support

Network Troubleshooting

Customer Service

Hardware Maintenance

Troubleshooting

Help Desk

This job post is managed by

NB
Niva Biz

Job description for ITOT Executive – Junior Level at NivaBiz Pte Ltd

Position Overview

We are looking for a proactive and service-oriented ITOT Executive to support daily IT administration, procurement and Level 1 technical support activities. The successful candidate will work closely with internal users, vendors and China-based stakeholders.

Key Responsibilities

Provide Level 1 support for office and production IT requests and issues.

Process IT purchases and raise Purchase Requisitions, Purchase Orders and Goods Receipts in SAP.

Follow up on invoices, deliveries and payment-related matters.

Manage the lifecycle of laptops, mobile phones, telecommunications devices and other IT equipment.

Support IT equipment refresh, replacement, maintenance and allocation.

Maintain IT-related accounting records and assist with budget and expenditure tracking.

Coordinate with vendors, obtain quotations, support negotiations and follow up on delivery status.

Support IT requirements for internal and external VIP users.

Prepare and update SOPs for mobile and telecommunications administration.

Coordinate IT orientation and equipment preparation for new employees.

Support IT team-building activities, off-site meetings and departmental events.

Manage IT stationery procurement and allocation.

Perform other IT-related duties assigned by the supervisor.

Requirements

O-Level, SPM, Nitec, Higher Nitec, Diploma or an equivalent qualification.

1–2 years of experience in IT administration, IT support, helpdesk or a related position.

Practical experience raising PRs and POs using SAP is strongly preferred.

Basic knowledge of desktop, laptop, mobile device and Microsoft Office support.

Proficient in Microsoft Excel, Word and PowerPoint.

Able to communicate in Mandarin to support regular coordination with China-based users and stakeholders.

Good communication, organisation and vendor-coordination skills.

Proactive learner with a strong user-service mindset.

Able to manage priorities and support IT activities and events.

Candidate Eligibility

Singapore-based candidates and Malaysia-based candidates who are interested in working in Singapore are welcome to apply. Applicants must have the appropriate eligibility to work in Singapore.

How to Apply

Please send your updated resume with the following information:

Current and expected salary

Notice period

Singapore work eligibility

SAP PR/PO experience

Mandarin proficiency

Only shortlisted candidates will be contacted.

About the company
NivaBiz Pte Ltd
Outsourcing/Offshoring
11 - 50 employees
Office address

31 · 31 Upp Dickson Rd, Singapore 207490, Singapore

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ITOT Executive – Junior Level