Job description for IT Support & Administrative Assistant - Fluent English at ISG
We are Hiring for Our Client: IT Support & Administrative Assistant
Location: Central Jakarta (Bundaran HI Area)
Employment Type: Full-Time
Our client is currently seeking a proactive and detail-oriented IT Support & Administrative Assistant to join their team in Jakarta. This role combines technical IT support responsibilities with office administration to ensure smooth and efficient daily operations.
Key Responsibilities
IT Support and Infrastructure
Provide daily IT support including workstation setup, troubleshooting Windows issues, network and Wi-Fi connectivity support, and printer troubleshooting.
Manage employee user accounts, email access, and onboarding/offboarding system access.
Monitor, maintain, and conduct regular audits of IT assets including laptops, monitors, routers, and office equipment.
Perform routine data backups and maintain IT documentation and records.
Administrative and Office Operations
Support day-to-day administrative activities including office supplies management, mail handling, and coordination with building management.
Coordinate with vendors and suppliers regarding office purchases and services.
Assist in invoice verification and procurement processes.
Provide administrative support to management and assist with office activities and events when required.
Qualifications
Diploma or Bachelor's Degree in Information Technology, Information Systems, Management, or a related field.
Minimum one year of experience in IT Support, Helpdesk, Desktop Support, or a combined IT and Administration role.
Hands-on experience with routers, switches, office Wi-Fi, Windows operating systems, printers, and basic hardware troubleshooting.
Highly organized, detail-oriented, and trustworthy.
Strong communication and interpersonal skills.
English proficiency, both written and spoken, will be considered an advantage.
