Job Requirements
Job description for HEAD OF CREDIT CARD BUSINESS at Mirae Asset
- Build up Credit Card business product/process. Monitor, review, evaluate financial indicators, product quality, process periodically and make improvements (if any);
- Develop and manage customer experience and business partnership to increase market share and expand partner networks;
- Responsible for credit card usage monitoring. Coordinate with all key stakeholders including but not limited to Risk, Finance & Acct., IT, Business Operations, UND, MKT, Sales, Collection etc. to handle and control credit card usage;
- Ensure good control on credit card business daily operation, to track business plans, suggest and take corrective measures where needed and control risk factor at lowest level;
- Coordinate with all key merchants in categories where MAFC credit card holders spend regularly including those entities such as bill payment aggregators, loyalty service providers etc.;
- Continuously offer most effective usage and loyalty program for MAFC credit card holders and making MAFC Credit Card a most preferred payment instrument in customer’s wallet.
- At least 7-10 years of solid experience in credit card business in banks or in consumer lending institutions; having in-depth knowledge of credit card product and process;
- Complete understanding of the cards’ customer life cycle management, segment dynamics, usage and loyalty programs for credit cards, risk and reward metrics for cards business, anti-attrition and customer retention strategies;
- Specialized understanding of the card spend program, portfolio actions and their impact on product profitability;
- Readiness and willingness to digital transformation;
- Careful, integrity, innovative and well adaptable to changes.
- We proudly offer this position to successful candidate with very competitive income package, as well as attractive compensation including 13rd month salary and annual performance bonus.
- Working time: 5 days per/ week (from 8:00 AM to 5:30 PM, Monday to Friday)
- Annual leave: 12 days per/ year and 3 days of summer leaves
- Health care program
- Company trip
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