The Hardware Sales Manager is an IT sales professional responsible for developing and managing relationships with VARs, Resellers, Solution Providers, MSP’s and other channel hardware and service providers. The Hardware Sales Manager will have a focus on driving revenue and profit growth through sales of datacenter hardware (server, storage and networking products) and services to our core customer group. Hardware Sales Managers are responsible for focusing on developing customer relationships and working with the product teams and maintenance / services teams to provide solutions to customers within the channel. Specifically, VARS, Resellers, System Integrators, MSP’s and OEMs.
· Determines customers' needs and desires by specifying the research needed to obtain market information.
· Provides source data for hardware/parts communications by defining hardware/parts marketing communication objectives.
· Obtains hardware/parts market share by working with sales director to develop hardware/parts sales strategies.
· Assesses hardware/parts market data by calling on customers with field salespeople and evaluating sales call results.
· Assesses hardware/parts value on buyback opportunities to maximize sales, revenue and profit margin.
· Provides information for management by preparing short-term and long-term hardware/parts sales forecasts and special reports and analyses; answering questions and requests.
· Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels.
· Determines hardware/parts pricing by utilizing market research data; reviewing aging inventory costs; anticipating volume; costing special and customized orders.
· Prospect for new customers via cold calls, face-to-face meetings, conferences, and email marketing.
· Develops relationships with prospecting buyers.
· Create specialized inventory lists to send to prospecting buyers.
· Develops a business plan and sales strategy for the market that ensures attainment of individual sales goals.
· Sell to VAR / Resellers, Distributors, Outsourcers, and Manufacturers within the APAC region.
· Provide responsive customer service and resolve client issues quickly and efficiently.
· Liaise with Operations department to ensure orders are properly shipped, received and invoiced.
· Present the company value proposition in front of sales organizations via customer visits or online conference calls.
· Work with global product teams to source equipment at the best value to the company.
· Work in a team environment and cross-sell product lines and services.
· Coordinates with the sales, warehouse and engineering departments to assure on time shipments and on time deliveries.
· Prepare various ad hoc reports and presentations for senior management
· Assist with various ad hoc projects in all aspects of company operations
· Assist with various ad hoc projects in all aspects of company operations
REQUIRED Qualifications, SKILLS AND ATTRIBUTES:
· University or college degree, preferred.
· Minimum 5 years of Data Center Hardware Experience
· An expert in any 1 of the data center hardware (DellEMC, HPE, IBM, SUN, Cisco, NetApp, Brocade) from configuration to parts compatibility
· B2B experience preferred.
· Proven track record of having a goal-oriented approach to reaching and exceeding monthly goals.
· Proficient knowledge of Microsoft Office
· Ability to work with minimal supervision while understanding the necessity for communicating work efforts with other employees and organizations
· Strong work ethic and emphasis on attention to details
· Analytical problem-solving ability
· Ability to work well under pressure and within short deadlines
· Experience with enterprise hardware and services solutions
· Experience with both channels and end-users’ organizations
· Strong understanding of customer and market dynamics and requirements