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Insera Sena
Last active 8 hours ago
Skills
Job description for Global Customer Support at Polygon Bikes
RESPONSIBILITY
- Responding promptly to customer inquiries under Service Level Agreement (SLA) through various channels in accordance with Standard Operating Procedure (SOP)
- Carry out a good problem solving
- Delivering good answer by considering customer experience to provide professional customer support
REQUIREMENT
- Minimum diploma’s degree (Fresh Graduated are Welcome)
- Proficient understanding of customer support, good problem solving, and customer orientation
- Good time management
- Fluent in English
- Passionate in sports, especially cycling is a plus point
PLACEMENT YOGYAKARTA
About the company
Polygon Bikes an international Bicycle brand, design and ridden globally. With our diverse group of engineers, testers and creative thinkers based in North America, Europe and Asia, our bike designs are innovative and constantly improving your ride experience. Couple with our state-of-the-art manufacturing and assembly facilities in Southeast Asia, meeting world class standards in delivering quality bicycles.
We always focused on end-to-end experience of our customer and as a part of our team you will get a chance to help and bring joy to millions of people worldwide. You will work under a dynamic work environment and get opportunities to escalate your communication skill and have your very own global experience.
