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Job benefits
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Career growth
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Insurance
Unexpected things may happen at unexpected times. We cover basic insurance costs for you and your loved ones in case of emergencies or unfortunate events. You can also upgrade your plan any time you want.
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Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
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Skills
Job description for [Glints 5 Ngày] Admissions and Student Affairs (ASA) Director at Anh Văn Hội Việt Mỹ (vus)
- All candidates applying for a Glints 5 Ngày jobs will receive the result of their applications within 05 working days
- All job postings on Glints 5 Ngày provide detailed information about the roles & expectations.
- Build sales plan to achieve monthly and annual targets (enrolment, revenue, class size, EBITDA…)
- Optimize utilization of classrooms and expand the customer base
- Control ASA staff cost as well as ASA operations cost
- Propose innovative ideas in management & operations to maximize work efficiency while saving costs.
- Sales:
- Implement sales and marketing plans to meet sales targets
- Focus on improving NPS and learning quality to increase WOM and referrals, retentional rates
- Systemize all processes of sales and customer care that satisfy targeted customers.
- Balance between learning quality, class size and number of class opening based on shifts
- Service:
- Ensure VUS Parents/Students are provided with the best service quality
- Optimize process to receive and handle customer feedback/complaints
- Propose activities to improve customer service.
- Stay updated with competitor and learner’s needs to provide initiatives and participating in product & service development
- Stay updated with market trends to analyze and propose suitable business development plans
- Cooperate with business development department to expand VUS through new campuses
- Build a friendly and collaborative workplace both within ASA teams and other departments on a “One Team – One Goal” basis
- Actively build and develop relationships with partners and local authorities to support for sales & marketing activities
- Optimize ASA human resources in every campus to run daily operations smoothly
- Work hand in hand with Central of Operation & Customer Service to create and implement ASA team engagement & career development plan
- Develop mentoring/coaching plan
- Implement Standardize Sales and Care procedures and propose for optimizing SOP both in written and system to improve ASA staff efficiency and effectively, in accordance with desired outcomes for each student group.
- Train ASA workforce on daily operations as well as on new sales campaigns.
- Incorporate with the Operation QC team to perform formal and informal checks on ASA work to assess the performance of the team.
- At least 5 years of experience in sales management at senior level in education/ retail field, with a team size of 100 headcounts above.
- A demonstrated excellent track record for sales achievements
- Excellent customer service mindset; possess strong business acumen
- Ability to interact and influence senior management team members
- Ability to motivate and influence people
- Excellent communication skills
- Ability to sales training
- Education : BA/BS degree in majors of Business Management/ Marketing/ Social Sciences… or relevant field; MA/MS will be preferred
- Nationality : Vietnamese
- Attitude: positive, high sense of responsibility, hands-on & detail-oriented, result-oriented, self-motivation, quick-learner
- Language: English
- Computer skills: Office
Interview process
- Apply via Glints
- Screening interview with our recruiter
- Interview with our Hiring Manager
- Test
- Final interview
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