Frontend Developer
Must have skills
Job description for Frontend Developer at Tdcx
Reporting to : Team Leader
Campaign/ Department : Google/Operations
We serve some of the world’s best brands from our centers of excellence in Singapore, Philippines, Malaysia, Thailand, Hong Kong, China, Japan, Spain and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.
We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.
Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.
#Be Happier
Are you a Front End Developer Rockstar who wants to be part of our team for one of the biggest global internet leader account in the world? Are you passionate, driven, and can deliver outstanding customer service experience?
We are looking for a Front End Developer to join our growing family. Come home and start your #BeHappier journey with TDCX today!
What is your mission?
As a Front End Developer, you will be working with our Global Internet Leader Account to deliver #happier customer experience. As part of our Web Development and Digital Marketing Team at our Kuala Lumpur office you will work in a diverse team of specialists from around APAC to intervene on delicate implementations with advertisers and webmasters to identify requirements for improving and deploying successful shopping and dynamic remarketing campaigns.
You are also required to perform these job functions:
● To help sales teams in the region deploy leads, implement tags, optimize mobile ads performance, enable integration and troubleshoot issues that customers may have regarding their online ad campaigns.
● To engage in phone consultations with customers in which you will educate them on mobile website speed issues and guide them to fix issues where possible.
● Effectively consult or educate customers on advanced fixes (Eliminate render-blocking JavaScript in above-the-fold content, eliminate render-blocking CSS in above-the-fold content, avoid landing page redirects, Bundling Static Resources (JS / CSS), Use CSS Sprites, Enable Keep-Alive and more)
● Provide customer service support with exceptional customer service as well as train, investigate and troubleshoot client along implementation by Hangouts
● Troubleshooting for conversion, remarketing, dynamic remarketing, and analytics.
● Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.Page 1
Who are we looking for?
• Candidate must possess at least a bachelor’s degree in any field
• At least 2 years of experience in FE
• Excited to work with evolving and emerging technology products
• Excellent communication skills in both English and Vietnamese
• A deep understanding of tag implementation on CMS platforms such as Drupal, Wordpress, Shopify, Magento, or Zencart
• A strong track record of successfully deploying, enabling and supporting Adwords, Analytics, Merchant Center, Tag Manager
• Ability to quickly learn customer service software applications and customer process implementations (standard templates/processes)
• Ability to advise customers on web maintenance and have associated knowledge in HTML, CSS, Javascript
• Ability to consult or educate customers effectively on advanced fixes (Eliminate render blocking JavaScript in above-the-fold content, eliminate render-blocking CSS in above-the fold content, avoid landing page redirects, Bundling Static Resources (JS / CSS), Use CSS Sprites, Enable Keep-Alive and more)
Benefits:
- Salary: Up to 1,450 USD Gross ~ 6,000 Ringgit Gross + Monthly Commission
- Free Covid Test + Free Covid Vaccine + Free Quarantine Cost
- Free Air Ticket + 1 Month Accommodation
- Working Visa
- English working environment
About the company
501 - 1000 employees
