Job description for Front Office at Balinest Villas
Key Responsibilities:
- Manage and monitor villa amenities inventory, including stock requests, replenishment, and distribution.
- Prepare, organize, and maintain operational documents, contracts, and administrative records.
- Coordinate with the Purchasing team regarding procurement requests, inventory needs, and supplier-related documentation.
- Act as the liaison between the Front Office and Reservation team to ensure accurate communication of booking details, guest requirements, and operational updates.
- Ensure all contracts and supporting documents are complete, organized, and properly archived.
- Assist in preparing reports related to inventory, procurement, and operational administration.
- Monitor the availability of operational supplies and coordinate timely replenishment.
- Maintain accurate records of amenities usage and inventory movement.
- Support daily administrative tasks to ensure smooth office operations.
- Collaborate with internal departments to ensure operational processes run efficiently.
Requirements:
- Minimum Diploma (D3) or Bachelor's Degree in Hospitality, Tourism, Business Administration, or a related field.
- Minimum 1 year of experience in Front Office or Administrative roles (hospitality experience is preferred).
- Strong organizational and documentation skills.
- Good communication and coordination abilities.
- Proficient in Microsoft Office (Excel, Word, Google Workspace).
- Detail-oriented, responsible, and able to manage multiple tasks simultaneously.
- Able to work well in a team and under deadlines.
- Good English communication skills, both written and spoken, are an advantage.
