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Job description French Customer Care Executive Bitsmedia Pte Ltd
- Handle email customer support (Zendesk).
- Reply to App store reviews (Google Play store and Apple iTunes App store).
- Reply to comments on our social media channels (Facebook, Instagram, Twitter).
- Translate new and existing Muslim Pro contents to French.
- Fluent in French and English (spoken and written)
- Good writing and email handling skills.
- Excellent communication skills.
- Meticulous, independent and efficient in handling customer support enquiries.
- Familiar with Social Medias platforms (Facebook, Twitter, Instagram).
- Basic knowledge of the mobile apps eco-system.
- Must be able to commit at least 3hrs per day.