Job Requirements
Job benefits
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
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Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
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Skills
Job description for E-commerce Sales Manager at BEL VIỆT NAM
PHÚC LỢI
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
MÔ TẢ CÔNG VIỆC
- Size E-Commerce landscape, define E-shopper journey and prioritize touch point and right channel strategy.
- Develop and insure perfect on-line execution (Content, Availability, Right assortment, Trade E-Marketing and Search) to drive Clients performance in terms of business growth and build brand penetration in E-commerce.
- Lead conversion rate and optimization through online activities/ campaigns including testing, customer journey analysis, online surveys/customer feedback, cart abandonment analysis, and consumer segmentation.
- Put in place methodology to better track e-com sales across different customers and implement Monthly e-commerce scorecards with relevant KPI to maintain customer satisfaction and business efficiency.
- Audit content on quarterly basis for your retail customers to ensure optimized and complete digital shelves.
- Specifically for e-commerce pure players, responsible for meeting sales growth and profitability goals by directly interfacing with them for sell in, planning and partnership development.
- Seek opportunity to grow in other online channels and define and develop core processes of E-Commerce operations.
- Manage stocks for Ecommerce, define suitable assortment for each Flatform and coordinate with internal departments or 3rd party service partners to ensure deliverables in timely manner.
- Keep track on operational KPI, flagging underperforming areas, giving recommendation to close gaps, and seeking opportunity to improve end to end process.
- Utilize data to monitor the performance and present insights and recommendations to management and responsible for developing marketing tools for the platform and define target products/ keywords/ cross selling frame.
- Collaborate with strategic sales and capabilities team to implement tools, technology, and develop team knowledgebase for e-retail/e-commerce (retail excellence projects, tool development, e-com education…)
- Lead Digital shelf tool onboarding, analysis, and projects for retailers and field teams.
- Lead Vietnam E-Commerce transversal task force to:
- Share learnings across brands and retailers on key ecommerce growth pillars.
- Develop a deep knowledge of country food e-business: Research, share, and apply best practices.
- Evaluate any new model to reach more efficiently customers and direct to consumer approach.
- Engage with Global team (based in Paris, France) and regional teams : share knowledge, capabilities to grow and make the organization grows.
- Collaborate with forecasting and Supply chain team on creating the forecasting plans and help in designing operations infrastructure to support the forecasting and target numbers.
YÊU CẦU CÔNG VIỆC
- 5 years + of experience in E-commerce management with strong business sense required, proven track record in E-commerce similar role.
- Experience from E-Retailer side handling Grocery segments is a Plus.
- Sales Planning and execution in e-retail with large scale retailers.
- Experience selling on pure player e-commerce platforms.
- Ability to work across teams in a fast-changing environment.
- Must have entrepreneurship, agile and hands on mindset.
- Demonstrated ability to handle multiple projects and details simultaneously.
- Understanding CPG e-retail landscape, e-shopper journey, technology, and leaders in space.
- Must have expertise in e-commerce CPG analysis and demonstrate strong leadership, teamwork and strategic thinking skills.
- Experience utilizing various E-com tools and technology.
- Familiarity with syndicated research and retailer data sources (Nielsen, Kantar..).
- Advanced MS Office skills with a focus on Excel.
- Fluent in English and ability to work in multi-cultural environments.
- High ethical standards.
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