Job description for E-Commerce Admin (Remote) at Javamifi
We are looking for an E-Commerce Admin to join our team remotely. This position is open specifically for candidates who are currently based in Malaysia.
Responsibilities
- Manage and maintain products on e-commerce platforms.
- Upload and update product listings, including product descriptions, images, prices, and stock.
- Monitor orders and ensure orders are processed accurately and on time.
- Respond to customer inquiries and provide good customer service.
- Monitor product availability, promotions, and basic store performance.
- Coordinate with internal teams regarding orders, products, and customer issues.
- Prepare simple reports related to sales, orders, and store activities.
- Perform other administrative tasks related to e-commerce operations.
Requirements
- Based in Malaysia and available to work remotely.
- Previous experience in e-commerce, marketplace operations, online store administration, or customer service is preferred.
- Familiar with e-commerce/marketplace platforms such as Shopee, Lazada, TikTok Shop, or similar platforms.
- Good attention to detail and strong administrative skills.
- Able to communicate effectively in English; Bahasa Malaysia is a plus.
- Comfortable using Google Sheets / Microsoft Excel.
- Able to work independently and manage tasks remotely.
- Responsible, organized, proactive, and responsive.
