Job description for DIGITAL INITIATIVES PROJECT LEAD at Mission Consultancy Services Sdn. Bhd.
WHO ARE WE
Instaduit is a next generation fintech using cutting-edge technology, artificial intelligence and credit decision science to empower consumers and financial growth.Our goal is to help customers who don’t want to use conventional banks and provide them with a safer and faster option bringing fair and equal financial services to everyone.
JOB POSITION DESCRIPTION
The Digital Initiatives and Projects Lead will be responsible for overseeing the entire lifecycle of digital projects, from ideation and planning to implementation and post-launch analysis. This includes managing cross-functional teams, budgets, timelines, and resources, while ensuring projects are delivered on time, within budget, and meet business objectives. The ideal candidate will possess a strong understanding of digital technologies, project management methodologies, and the financial services industry. The primary responsibilities of the role are listed below:
Project Management: Lead and manage the end-to-end delivery of multiple digital projects, including website enhancements, mobile app development, online banking features, digital marketing campaigns, and other related initiatives.
Customer Journey Insights: Create and deliver well designed documentation (journey maps, user personas) to support the design and execution of new digital experiences.Lead and facilitate cross-teams’ workshops on journey enhancement
Strategic Planning: Collaborate with stakeholders to define project scope, objectives, and success metrics, aligning them with the overall digital strategy and business goals.
Requirements Gathering: Elicit and document detailed business requirements, translating them into functional specifications for technical teams.
Vendor Management: Manage relationships with external vendors, ensuring they deliver high-quality services within agreed timelines and budgets.
Team Leadership: Lead and motivate cross-functional project teams, fostering a collaborative and results-oriented environment.
Budget Management: Develop and manage project budgets, tracking expenses and ensuring cost-effectiveness.
Risk Management: Identify and mitigate potential project risks, proactively addressing challenges and ensuring project success.
Stakeholder Management: Communicate effectively with stakeholders at all levels, providing regular project updates and managing expectations.
Performance Analysis: Monitor project performance, analyze data, and identify areas for improvement. Prepare reports and presentations on project progress and results.
Industry Knowledge: Stay up-to-date with the latest digital trends and technologies, applying this knowledge to improve project outcomes and drive innovation.
Process Improvement: Continuously evaluate and improve project management processes and methodologies.
REQUIREMENTS
Minimum 5 years + experience in a Digital product management or related role.
Previous experience in the internet / eCommerce/ Financial Services industry is preferred.
Product management experience leading payments and/or digital products
Hands-on experience working with both functional and technical teams. Experience in translating business requirements and defining product specifications.
Independent worker with good communication and interpersonal skills to effectively interact with colleagues and external parties of all levels
Excellent verbal and written communication skills
