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Job description for Customer Support at Interactive English Language Center (IELC)
- Candidate must possess at least Diploma in any field.
- Excellent computer skills
- Required language(s): Bahasa Indonesia, English
- At least 1 Year(s) of working experience in the related field is required for this position.
- Organizing and managing schedules and calendars for student, teacher and management
- Receiving and processing communication channels, including email, phone, Whatsapp and physical mail
- Responding to customer queries in a timely and accurate way, via phone, email or chat
- Identifying customer needs and helping customers