Customer Support Officer

Lazy Pajamas

Rp2,000,000 - 3,500,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

This job was closed

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

Skills

Help Desk

Customer Service

Problem Solving

Customer Relationship Management

Communication Skills

This job post is managed by

Hilwan Khulaifi

Premium Employer

Job description for Customer Support Officer at Lazy Pajamas

Job Deskripsi:

Merespons chat pelanggan di seluruh platform.
Memastikan seluruh pertanyaan dan keluhan pelanggan ditangani dengan baik.
Melakukan monitoring rating dan ulasan toko di seluruh marketplace.
Mengunggah konten Shopee Video sesuai kebutuhan.
Menangani dan menindaklanjuti proses retur pelanggan.
Berkoordinasi dengan tim terkait untuk penyelesaian kendala pelanggan.

Kualifikasi:

Pendidikan minimal S1 semua jurusan.
Memiliki kemampuan komunikasi yang baik.
Detail, teliti, dan terorganisir dalam bekerja.
Responsif dan mampu menangani kebutuhan pelanggan dengan cepat.
Mampu bekerja secara mandiri maupun dalam tim.
Terbiasa menggunakan marketplace menjadi nilai tambah.

Lazy Pajamas

11 - 50 employees

We are a collective of creative minds, thinkers, and doers—brought together by a shared spirit of artistry, problem-solving, and growth. United by playfulness and purpose, we pursue the things we love in new ways, and invite others to do the same.

Office address

Northridge Business Center Blok A3 No. 19, Jl. BSD Raya Utama, Kec. Serpong, Kab. Tangerang, Banten 15310

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