This job post is managed by
SRTS Indonesia
Last active 9 hours ago
Skills
Job description for Customer Services & Support at PT. Silk Route Trade Services Indonesia
Customer Services and Support Staff
The Opportunity
We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you.
At SRTS, you will join a dynamic and energetic team of professionals. Your role significantly supports SRTS’s performance and day-to-day decision-making processes. In the face of an increasingly competitive market, analytical and sharp Customer Services and Support Stafflike you are highly sought after to continually generate successful business strategies and decisions. Without your talent, businesses won’t be able to run at full efficiency.
Job Description
- Handling and monitoring shipment from customer location to the final destination
- Checking and handling all export import documents before and after shipment arrive
- Performing import and export administrative records
- Ensure all import and export documents compliance to government regulation and requirement
- Liaising and negotiating with Shipper, Consignee, Agent and Customer
- Resolve any arising problem or complaint
- Assist the sales division
Requirements
- Female/Male, Age below 30 years old
- Candidate must possess either Diploma or Bachelor’s Degree in any field
- Fresh Graduate are welcome to apply
- Good teamwork, interpersonal, negotiation and communication skills
- Good in English both oral and written
- Knowledge in export import forwarding is an advantage
- Detail-oriented and able to work under pressure and multi-tasking
- Responsible and Passionate
- Ability to work as a team or individual
- Have a good attitude, conscientious and hardworking
- Preferably a residence / domicile in Jakarta
Allowance
BPJS Ketenagakerjaan & BPJS Kesehatan
Working Time
08.30 – 17.30 WIB (Monday to Friday)
About the company
We are a well established group of International Freight Forwarding company (Export Import Trading) which located at Penjaringan in the North of Jakarta, is seeking for qualified personnels to be the best employee for this job. SRTS (Silk Route Trade Services) Indonesia established in 2008 A Competent team with extensive market knowhow, many years of expertise and high consulting competency SRTS develops holistic concepts and solutions, each one tailor made with creativity, flexibility and wealth of ideas to the individual requirements of the respective company SRTS and its approx 50 cooperation partners in the global network strive to achieve high quality standards and the best service possible.
Office address
Komplek Puri Deltamas, Jl. Bandengan Selatan, Jakarta Utara 14450