Job Requirements
Skills
Job benefits
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Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
Job description for Customer Service Officer at Pt Kaf Sekuritas
- Answer the incoming call to CS Line.
- Assist and maintain client transaction instruction input to the system in case the customer has transaction problems in the online trading system.
- Respond to Email via CS email.
- Follow up on client complaints.
- Check the completeness of the documents sent by the client.
- Verifying the completeness of the documents sent by the client, once deemed complete and
- appropriate can be forwarded to KYC to continue the next process related to opening and account in the system.
- Receive clients' Securities Account Opening and/or Updating of Data.
- Prepare documents to fulfill regulator requests.
- Administer documents related to CS assignments.
- Candidate must possess Bachelor’s Degree.
- Experience in capital market & has an active WPPE License.
- Min. 1 year working experience in Financial Industry.
- Familiar with KYC process.
- Excellent in Microsoft Office, Remote Trading & Online Trading.
- Service oriented, good communication, high motivate & responsive.
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