Customer Service Lead
Job benefits
Healthcare And Wellness
Healthcare and wellness are key factors to productivity at work. To make sure that you are doing well, we have prepared various healthcare and wellness programs that can help you take care of yourself.
Personal Development
Personal and professional development are equally important for us. At Pt. Tritunggal Multi Cemerlang, we have prepared various personal development programs related to hobbies, interpersonal as well as soft skills, and many more.
Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Other
Join us at Pt. Tritunggal Multi Cemerlang and get plenty of other benefits that you can enjoy as we build our dreams together.
Must have skills
Job description for Customer Service Lead at Pt. Tritunggal Multi Cemerlang
Qualifications :
- Experienced in managing Customer Service as Lead / Manager / SPV min 2 years
- Proficiency in using Customer Service Ticketing Software
- Love to provide an excellent service to the customers in a good way
- Have a good attention to detail
- Creative, communicative, responsible and self-motivated
- Excellent in analyzing data and skillful in Microsoft Excel
- A good leader in managing his/her team
- Highly productive and a natural problem solver
Job description :
- Responsible for monitoring Customer Care activity in respond to customer's inquiries
- Responsible for monitoring Customer Service activity in respond to customer's problems
- Responsible in increasing Customer Service performance
- Responsible in managing the team
- Responsible for developing Customer Service as a team
About the company
PT. Tritunggal Multi Cemerlang (TMC Indonesia) is FMCG company specializing in product (brand) development and distribution of Maternity and Health lifestyle product in Indonesia. For each and every brand and product that we develop we focus in providing solutions to enhance lives of our customers. We are currently scaling up our business fast and we are opening opportunity for the right fitted individuals to join our fruitful journey together
Office address
Jl. Ruko Toho Jl. Pantai Indah Kapuk No.9 & 11, RT.1/RW.3, Kamal Muara, Kec. Penjaringan, Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14470Similar jobs for you
