Community Manager
Must have skills
Job description for Community Manager at Partipost Indonesia
Community Manager
Job Description:
● Defining and developing a community management strategy
● Organising various community building initiatives to cultivate and grow participation in community forums
● Monitoring and optimising community engagement levels
● Build a relationship with the community and users
● Seek input or feedback from users through chat or interaction
● Provide information and support for users and community members to increase brand awareness
● Learn about users, their interests, behavior, characteristics, expectations, and what they need
● Increase user satisfaction, joining campaign, and activities
● Respond to customers in a timely manner
● Monitor, track and report on feedback and online reviews
● Organize and manage events to boost brand awareness
Requirements:
● Proven work experience as a community manager or similar role
● Experience planning and leading community initiatives
● Ability to identify and track relevant community KPIs
● Excellent verbal communication skills
● Excellent writing skills
● Excellent interpersonal and presentations skills
● Hands on experience with social media management
● Knowledge of online marketing
● Attention to detail, critical-thinker and problem-solver
About the company
Partipost helps make influencer marketing campaigns seamless for brands and influencers. We give everyday people the power to earn through their communities by helping tell stories for brands.
Our mission is to connect brands with everyday people and influencers.
At Partipost, we value transparency and positivity. Making mistakes is part of learning and growing as an employee, a manager, a founder, and as a company. Enjoying your work and the people you work with is as important as the results that you produce.
Company gallery
