Job Requirements
Less than a year of experience
Minimum Secondary School
Skills
Job description for Community Manager at Oyen Insurance
Job Requirements
🧡 Work alongside our Customer Success team to engage and support our Oyen Community.
🤗 Assist with customer care needs to ensure customer satisfaction and retention.
🗂️ Compile and report on any community engagement efforts, identifying areas for improvement and growth.
📑 Work with the team to streamline the claims process to provide excellent customer experiences.
Skills
⭐️ Knowledge in documentation and Microsoft Excel is an advantage
💪 Strong work ethic & good attention to detail
🧡 Empathetic and passionate about positively impacting customers' lives
🤩 A degree is not required, but relevant coursework or experience in community engagement, marketing, or communication is a plus
🗣️ Fluent in English (bonus if you are also fluent in Bahasa Malaysia, Chinese, Tamil)
📅 Able to commit for a minimum of 3 months