Job Requirements
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Skills
Job description for Account Manager at Jack
- Assisting the sales team in securing relationships, deals, and negotiations
- Conducting clients’ onboarding process as well as managing all documentations related
- Build and maintain strong relationships with clients, perform as partner client who able to capture the client's needs and provide suggestions or ideas that can answer these needs
- Collect clients’ feedback to improve service, products, and client satisfaction
- Be the main contact point in assisting all of the partner's inquiries and bridging to other stakeholders when needed
- Analyze and monitor clients’ performance and create new initiatives and suggestions to increase clients’ performance
- Identify & initiate local programs and promotions for clients
- Looking for and developing new opportunities in promoting new products/features and up-selling to clients
- Help to obtain sales leads from various sources and categorized leads based on market potentials and priorities
- Cross-collaboration with different teams to drive initiatives
- Understand processes in the industry, monitor projects & processes to ensure they go according to plan
- Diploma or Bachelor's degree from reputable local or overseas universities. Majoring in Communications, Public Relations or any related major
- Having 2-4 years of experience as Account Manager would be preferred
- Great communication, documentation, and presentation skills, positive energy, able to help identify, facilitate, and drive a business solution to completion
- Able to speak english fluently
- Have mindset of out-serving customers, responsive to inquiries and issues
- Strong verbal and written communications, customer service, and negotiation skills
- Great interpersonal skills and analytical skill
- Great eye in details, self-driven, love challenges, proactive and get things done.
- Flexible and quickly adapt to the latest guidelines/changes on the policy and procedure.
- Team player and target oriented
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