Job description for Product Operations at Entrepreneur Trust Digital | Entrust Digital
PT. Entrepreneur Trust Digital provides clients with our professional team who are adaptable to the latest technologies. Our IT Outsourcing services help businesses accelerate digital transformation and improve operational performance. We’re currently looking for a Product Operations to support a digital initiative within the financial services sector.
Location: Bank BUMN, South/Central Jakarta Contract
Duration: 12 months (reviewed every 3 months)
Work Arrangement: Work From Office (required)
Onboarding: ASAP (Max. 2 weeks notice)
Recruitment Process: CV Screening – User Interview
Min. Experience: 1 years (required)
Education: Bachelor's Degree (S1) (required)
Requirements:
At least 2 years of experience in banking, fintech, or digital payment services
Experience in product monitoring
Experience in handling daily production issues
Understanding of product onboarding processes
Experience in improving operational efficiency and optimizing product processes
Able to analyze data and prepare operational reports (MUST HAVE)
Familiar with transaction monitoring tools, reporting dashboards, and ticketing systems such as Jira, Trello, etc. (MUST HAVE)

