Job description for Area Sales Operations Manager Asia at Travel n Leisure (PT Wyndham Hotel Management)
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
The Area Manager – Sales Administration, Asia is responsible for ensuring operational excellence and optimal performance across all Asia sales sites. This role provides strategic and analytical support, leads the development of business systems, oversees regional sales administration, supports the establishment and scaling of sales offices across Asia, and ensures financial discipline, compliance, and consistency across diverse markets.
How You'll Shine
- Work closely with Project Directors, Regional Office Administration Managers and Quality Assurance Representatives to resolve day-to-day sales operational and administration issues across Asia.
- Act in an advisory capacity regarding hiring, training, onboarding and employee orientation.
- Coach and mentor Regional Office Administration Managers across Asia.
- Facilitate customer service training and rollout of new procedures.
- Coordinate planning and establishment of new Asia sales offices.
- Manage capital expenditure for Asia offices.
- With your team, analyse and audit monthly profit and loss reports to ensure sales facilities are operating efficiently and within budget. Work with Regionals to review possible challenge or opportunity areas in the administrative cost structure.
- Provide recommendations for improvements & sales cost saving measures (promotions/programs/tools/centralised control/relocation & overheads for all sales departments) to Senior Vice President Sales and key business stakeholders and implement their decisions.
- Complete month-end close processes.
- Manage incentives, petty cash, credit cards and expenses.
- Coordinate records management.
- Develop reporting systems with IT, HR and Finance.
- Participate in budget planning.
What You'll Bring
- Proven leadership experience, including motivation, coaching and performance management skills
- Strong business acumen, strategic and analytical ability
- Strong communication, influencing, negotiation and interpersonal skills
- Excellent verbal and written communication and reasoning skills
- Excellent problem-solving ability, including identification, sourcing information, developing solutions, seeking agreement from key stakeholders, taking action and reviewing post implementation.
- Ability to work effectively across departments and regions
- Ability to build key strategic relationships
- Ability to use initiative to identify and address key drivers of current and future sales business practices.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
