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My name is Almas Raudina. I completed my bachelor degree studies at Universitas Islam Negeri Sunan Gunung Djati Bandung majoring in Law. Skilled in critical and analytical, team player who can also work independently, and understands the law and its application. I also have the capability in administrative, Microsoft Office, and English that covers speaking and writing skills. I'm willing to learn new experience and knowledge and passes the boldness to make decisions and to deal with the challenges to reach the goals and objectives.
PT. Kredit Utama Fintech Indonesia
Februari 2021 - Present (3 tahun)
-Monitoring and in charge of taking disciplinary for every misconduct in operational divisions. -Analyze and evaluate agents' job performance based on their handle time of collecting, listen and review their recording, and also checking their whatsapp and SMS chat. -Searching, investigating, and solving fraud and collection cases (both internal and external cases). -Helping to develop new regulations, policies, and SOPs to improve business process effectiveness and efficiency. -Provide reports related to the qulity score of all agents on an ongoing basis, regular analysis, and give feedback in the form of daily and weekly report.
Eksakta Legal Firm
Juli 2020 - Januari 2021 (7 bulan)
-Assisting advocates in administrative work, filing documents, and serving clients on legal matters. -Organize daily tasks in cases. -Make letters of authority, legal opinion, and contract letters.
Pengadilan Tinggi Jawa Barat
Juni 2018 - Juli 2018 (2 bulan)
-Helped administrative services. -Organize documents. -Received case files and recorded them in the incoming criminal case expedition book. -Recorded the verdict in the criminal master register book.
Pengadilan Agama Banjar
Juli 2017 - Juli 2017
-Helped administrative services. -Organize documents. -Assisted people in solving problems at Posbakum (Pos Bantuan Hukum).
01 Bachelor Degree Of Law
September 2015 - Agustus 2019 (4 tahun)
GPA 3.61/4.00
Tambahkan keterampilan (skill) kamu dari daftar keterampilan yang baru
Yes
Maaf, profil pemilik belum mengisi bagian ini.
Secretary of entrepreneurship division
Agustus 2017 - September 2018 (setahun)
Liaison officer
April 2016 - Mei 2016 (sebulan)
-Pickup talents upon their arrival to Indonesia -Provide hospitality for the talents -Manage FnB distribution for the talents -Assist the talents during their stay for the event