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Over six years, I've worked in various businesses, gaining expertise in customer service, business development, and partner relations. My first job was as a customer service representative in Indonesia's largest e-commerce company, where I developed critical thinking and problem-solving skills. Over two years in business development, I built strong relationships with partners and refined my skills in sales, communication, negotiation, and presentation. My most recent job was at the Indonesian Embassy in Moscow, where I developed networking and negotiation skills.
Indonesian Embassy In Moscow
April 2021 - November 2023 (3 tahun)
1. Managing the Deputy Ambassador's schedule. 2. Managing meetings for Deputy Ambassadors or Diplomats with government officials or another stakeholders. 3. Participate in diplomatic meetings and provide second opinions for decision-making. 4. Various negotiations and collaborations with different stakeholders i.e Russian institutions, companies, local organizations and Indonesian citizen domiciled in Russia.
Redbus Indonesia
Mei 2019 - Maret 2021 (2 tahun)
1. Represent the company and liaise with bus operators for B2B partnership and acquisition. 2. Maintain relationship with existing bus operators related to operational, marketing program to maximize sales potential. 3. Negotiate for new cooperation possibilities and competitive deals with partners. 4. Identify market trends and provide the competitor updates through research and analysis. 5. Collaborate with marketing to increase brand awareness and facilitate the campaign. Evaluate cooperation effectiveness to improve further strategy.
PT. Design Jaya Indonesia
November 2018 - Mei 2019 (7 bulan)
1. Conduct market research and benchmarking to identify competitive information on new developments in the market. 2. Generating and acquiring potential partners (B2B & B2C). 3. Prepare presentation and deliver compelling sales pitch to potential partners. 4. Develop and manage client relations by working closely with potential partners. 5. Negotiate contract terms with clients and communicate with stakeholders. 6. Keep up-to-date with industry trends and developments, identifying new opportunities for business growth.
PT. Tokopedia
Oktober 2017 - November 2018 (setahun)
1. Monitoring ticket, agent productivity and problems based on customer ticket. 2. Adjust agent target based on total ticket and ensure the the agent activity run smoothly. 3. Consolidate with the customers and partner to solve the issue 4. Liaise with marketing and official partner to ensure the campaign match with the initial target.
Russian Language
Oktober 2022 - Sekarang (2 tahun)
Sastra Rusia
Agustus 2013 - Juli 2017 (4 tahun)
Ya
Confirmis
2019
President
November 2015 - November 2016 (setahun)
Development of student resources staff
November 2013 - November 2014 (setahun)