Viana Hutahaean

Senior Product Researcher

Gravel

Januari 2023 - Present (9 bulan)

Senior UX Researcher

Rate Teknologi Indonesia

September 2021 - Januari 2023 (setahun)

Method: 1. Qualitative a. Interview b. Group discussion c. Experiment 2. Quantitative a. Survey b. Data analysis using Amplitude and Metabase Top research: 1. Financial inclusion among female and SME-owner users (providing insight for stakeholders) 2. New active users research (increased CR by 3%)

Design Researcher

Hume Design Consultancy

September 2021 - Desember 2021 (4 bulan)

Involved in money management project for one of the leading fintech. Method: Qualitative 1. In-depth interview 2. Design workshop 3. Concept testing Impact: recommendation and prototype for fundamental development

UX Researcher and Psychological Assessor

Firstasia Consultants

September 2016 - Oktober 2021 (5 tahun)

Assigned in development project for Virtual Assessment Center. Method: 1. Qualitative a. In-depth interview b. Usability testing 2. Quantitative a. Survey analysis Impact: the first online assessment center

Uniersitas Indonesia

Psychology

Juni 2012 - Agustus 2016 (4 tahun)