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Hey, I am currently seeking full-time employment for customer service, administration, or marketing roles. I am versatile and driven professional with a diverse background in sales, administration, and customer service. Strong interpersonal skills and a knack for fostering lasting client relationships, driving revenue growth. Experienced in streamlining processes and ensuring smooth operations. I am committed to delivering exceptional customer experiences by understanding needs and exceeding expectations.
PT Enkripsi Teknologi Handal
April 2023 - September 2023 (6 bulan)
Receive any questions, complaints or requests for help from users related to the NOBI Apps. Record, submit and resolve a user problem according to the procedure and make a report. Checking user KYC data and documents. Responsible for resolving user technical problems or other obstacles to completion. Actively participate and collaborate in every meeting with other departments to address and escalate issues effectively.
PT Enkripsi Teknologi Handal
Juli 2022 - Maret 2023 (9 bulan)
Administer marketing team support, including record-keeping for activities and expenses. Coordinate the distribution of marketing materials and promotional items. Interact with finance & HR for cross-division related matters.
PT Enkripsi Teknologi Handal
Mei 2022 - Juni 2022 (2 bulan)
Build partnership and promotion programme to make an event. Handling in all aspects, as needed of event planning, preparation, and execution. Identify the brand activation’s requirements and expectations for each event.
English First Pluit
Februari 2021 - Februari 2022 (setahun)
Tasks Build strong rapport and trust with customers, maintain good relationship and get referrals. Invite and consult customers on their needs and interest, develop a suitable study plan during the consultation. Manage courses schedule and progress. Communicate among teachers, parents, and kids to track the teaching quality and study results. Achieve the targets of retention, referral, sales target, and customer satisfaction. Handle the complaints and suggestions. Other admin and operational duties and responsibilities assigned by a company when needed.
Livesmart Indonesia
Maret 2018 - Agustus 2020 (3 tahun)
Tasks Conducting market research to identify selling possibilities and evaluate customer needs. Achieve the target of leads every month for inbound sales through events. Negotiate and handle complains or objections. Maintain customer satisfaction. Create content for Instagram Account and blog. Manage and handle any event on pre-event, during and after-event for holiday program. Evaluate events result and outcome. Working closely with CEO.
Hubungan Internasional
Agustus 2013 - Juli 2017 (4 tahun)
Tambahkan keterampilan (skill) kamu dari daftar keterampilan yang baru
Ya
Maaf, profil pemilik belum mengisi bagian ini.
Agustus 2017 - Desember 2019 (2 tahun)