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PT. MNC Kabel Mediacom
November 2020 - Juli 2021 (9 bulan)
Scheduling Operation Team Leader - Managed people that worked together in team to the mission of organization - Responsible to ensuring Instalation and maintenance running on schedule - Worked closely to related service team such as sales, customer care and technician to support the instalation and maintenance process - Reponsible for ensuring the distribution of trouble tickets delivered to inhouses and vendors in all the regions - Create new regulations and work flow effectively
PT. MNC Kabel Mediacom
November 2015 - September 2020 (5 tahun)
Scheduling Operation Staff - Follow up and analyze all trouble tickets that need a technicaly visit - Managed daily report from technician after visited using Ms. Excel - Managed all the instalation and maintenance schedule on CRM system - Worked closely to related service team such as sales, customer care and technician - Outbound call to the customers for certain things necessary related to the schedule - Follow up non technical issue about service related due to visit
Psikologi
Maret 2016 - Agustus 2020 (5 tahun)
Januari 2012 - Januari 2015 (3 tahun)
Tambahkan keterampilan (skill) kamu dari daftar keterampilan yang baru
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Maaf, profil pemilik belum mengisi bagian ini.
Maaf, profil pemilik belum mengisi bagian ini.
Psycho-Education
Maret 2020 - April 2020 (2 bulan)