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A bachelor degree of Management graduated from Sebelas Maret University, with a GPA of 3.78. I mastered management operational, organization, and administration softwares, as Microsoft Office, Google Suites. Proficient with Salesforce and Freshworks tools. Experienced in customer relations management at Maxim and Shipper.
PT Teknologi Perdana Indonesia (Maxim Online Transportation)
Januari 2021 - Juli 2021 (7 bulan)
• Enhanced the level of Engagement Rate of the Official Maxim Instagram account in Surakarta by 5% everyday by designing the latest content. • Assessed and motivated drivers' performance so as to improve the quality of Maxim online transportation services. • Investigated, analyzed and resolved customers complaints. • Minimized the level of customers complaints with operational evaluations every day, enhanced cooperation with Maxim's food and shop partners and maximized orders for Maxim's online transportation application service.
Manajemen
Agustus 2016 - Januari 2020 (4 tahun)
GPA: 3.78
Ya
Maaf, profil pemilik belum mengisi bagian ini.
Best Bachelor Degrees in Management 2020
2020
Completed the study period within 3 years 6 months with a GPA of 3.78
Internship of Student Resource Development
September 2016 - Januari 2017 (5 bulan)
Organized students, and arranged the routine activities of the English Club in the student environment of the Faculty of Economics and Business, UNS.