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Currently, I am a Department Head at a reputable telecommunication company in Indonesia. Concentrated in radio network planning & optimization, operation & maintenance, and project management. Communication and collaboration skills with cross functional division to achieve company business objectives. Leadership skill, analytic thinking, and highly-organized who thrives in fast-paced environments. Involved in several special projects and able to achieve the given target by management.
PT. Smartfren Telecom
September 2019 - Present (5 tahun)
I take charge of RF optimization Department to lead and manage Region Managers and their staffs to achive goals appointed by the company
PT. Smartfren Telekom
Juli 2013 - Present (11 tahun)
• Collaborate with Network Planning to accelerate analyzing the network coverage required by Sales and Marketing Division. • Ensuring the good network coverage and quality at three most populated provinces in Indonesia by conceptualizing decentralized area clusters management and providing technical support resources. • Provide technical advice to commercial division by articulating technical terms to non-technical language to support and expand their selling activities. • Improve the quality of customers complaint handling by reducing response time from 3 working days to single working day and initiating better action plan and resolution time • Successfully in performing special project as requested by higher Management leaders. • Ensures vendors’ contractual compliance by tracking and managing performance against agreed Service Level Agreements.
PT. Smartfren Telecom
April 2008 - Juli 2013 (5 tahun)
• Collaborate and support to Network Planning HQ and Project Implementation. • Collaborate with Sales and Marketing teams to provide advice and supportive selling activities. • Help Manager to manage and follow-up activities to resolve any technical issue/complain.
PT. Smart Telecom
November 2007 - April 2008 (6 bulan)
• Carry out the field operation and maintenance works by organized, supervised and coordinated the field operation team to achieve more than 99% availability of network equipment included Radio Access Network, transmission infrastructure and electrical parts. • Work closely with to other Managers to insure telecommunication facilities (tower, electricity, and mechanical departments) are operated smoothly. • Improving the existing methods and techniques to identify potential problems.
PT. Siemens Indonesia
November 2005 - November 2007 (2 tahun)
• Responsible for quality management on the implementation project to the customer. • Identify any risks/issues throughout the lifecycle of the project. • Handling documentation and project reports.
PT. Multimedia Solusi Prima
Maret 2003 - Maret 2005 (2 tahun)
Project Management
Maret 2020 - April 2020 (2 bulan)
Teknik Elektro
Agustus 2002 - Juli 2005 (3 tahun)
01 Bachelor Degree Telecommunicaton Engineering
Maret 1996 - Maret 2002 (6 tahun)
Tambahkan keterampilan (skill) kamu dari daftar keterampilan yang baru
Yes
Sinarmas Group Leadership Program
2016
I was selected as one of the employees to join the Leadership program in the Holding Company
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