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Sheila Wijayanti merupakan seoarang Certified Executive Coach dengan spesialisasi bidang coaching pengembangan karier dan kepemimpinan. Mengawali kariernya di industri perhotelan di Singapore, Indonesia dan Australia dimana customer oriented mindset melekat dan menjadi dasar dalam etos kerjanya. Mendalami bidang B2B sales sejak tahun 2015, Sheila Wijayanti memiliki pengalaman di bidang B2B International Sales dengan konsentrasi pasar Amerika Serikat. Saat ini aktif membuat materi dan webinar untuk korporasi dan edu platform di bidang pengembangan diri, pengembangan karier dan kepemimpinan, komunikasi strategis, komunikasi penjualan dan soft skills lainnya. Sheila Wijayanti juga aktif sebagai Trainer Prakerja 2022.
Self Employed
Agustus 2021 - Sekarang (3 tahun)
ICF Certified Executive Coach: Career and Leadership Coach. Helping people and organizations to: - Become their best self and maximize their performance. - Navigate and strategize their way through challenges. - Achieve and make a powerful positive impact in the marketplace.
PT Great Giant Pineapple
April 2020 - April 2022 (2 tahun)
• Analyze global market and trend to provide relevant marketing and promotion strategy. • In charge of the execution of the sales and marketing strategy. • Responsible in maintaining and expanding company's portolio in The USA. Working with the renowned importers and supermarket chains accross The USA. • Responsible in maintaining and expanding company's portfolios in Japan and Australia & New Zealand market. Worked with renowned importers in Japan and the biggest supermarket chain in Australia (April 2020- April 2021) • Interdepartmental coordination with plantation, PPIC, QC/QA, traffic and logistics, and finance accounting. • Provide training and coaching to new associates.
PT Bumi Pangan Utama (Sekar Bumi Group)
Desember 2016 - April 2020 (3 tahun)
• Responsible in maintaining and expanding company's portfolios in The USA and Asia Pacific region. Worked with renowned importers, retailers, wholesalers, and food service chain accross The USA and Australia. • Interdepartmental coordination with procurement, PPIC, R&D, QC/QA, traffic and logistics. • Provide business insights to Top Management and involved in strategic decision making. • In charge of the execution of company's sales and business development plan. • Provide training and coaching to new associates.
PT Dwi Centro Perkasa (Xaerus Performance Fluids)
Februari 2015 - Juni 2016 (setahun)
• Conduct market research. • In charge of brand development and marketing strategy for Xaerus Performance Fluids. • Acquire new business for Xaerus Performance Fluids. • Maintain company's existing account. • Provide market insights to Top Management.
The Hotel Windsor
Februari 2014 - November 2014 (9 bulan)
• Dealing with guest complaints and provide a general daily report to the Manager On Duty. • Conduct a smooth check in and check out upon guest arrival and departure. • Receive reservations for accommodation from guests either in person, online, by telephone, fax or email. • Administer all reservations, cancellations and no-shows, in line with hotel policy • Provide informations for guests in regards of services, facilities, policies and procedures. • Keep up to date with current promotions and hotel pricing, to provide information to guests on request, while maximizing bedroom sales opportunities. • Perform cashier duties and exchange foreign currency. • Provide training of hotel’s Standard Operating Procedure (SOP) to junior members of the team.
Hotel Mulia Senayan
Agustus 2012 - Juli 2013 (setahun)
• Responsible for handling all VIP guests and Mulia Privilege from arrival to departure, including preparation of VIP amenities, perform a room check, preparation of the administration details for guest check in and bills for check out, warm welcome and fond farewell. • Dealing with guest complaint. • Contribute to increase hotel revenue by performing upselling transactions. • Support Sales and Marketing department by conduct a Hotel Tour and Show Rooms to prospective clients and guests. • Perform front office duties such as check in and check out. • Assist Concierge duties such as handling inquiries and transportation arrangement.
Meritus Hotels & Resorts
Juli 2010 - Januari 2011 (6 bulan)
• Ensured a postive experience from arrival to departure of all guests by performed a smooth check in and check out process, performed in-room check in for VIP guests. • Ensured a pleasurable stay of VIP guests by anticipating all the needs within the stay, duties including performed a room check, preparation of guest amenities, and preparation of all the administration details for guest check in. • Assist Concierge duties such as tour and ticket bookings, inquiries and recommendations, transportation arrangement.
Bachelor Of Hospitality Business, Hospitality Administration/management
Juli 2008 - Desember 2012 (5 tahun)
Social Sciences
Juli 2005 - Juni 2008 (3 tahun)
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