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I graduated from Gunadarma University majoring in Information Systems. I have worked as IT Helpdesk support at PT Buana Varia Komputama for more than 1 year. My job is to follow up on customer problems with the development team regarding problems with the Kimia Farma Seven Solution application. In my second job at PT SYS Indonesia, I perform unit testing on source code programs for RH850 microcontroller which would be used for automotive engines made by AISIN AW CO., LTD for 2 years. I have the personal characteristics of being diligent, detail-oriented and highly committed. Can work under pressure and work in a team or individually.
PT SYS Indonesia
April 2021 - Juni 2023 (2 tahun)
Client: AISIN AW CO. LTD. Job description: - Perform Unit Testing on the program's function components using simulator tools from the company. - Inspecting the quality of the program code that will be used for the Renesas RH850 microcontroller. - Testing the software using the white box testing method. - Creating test cases and test scenarios using Microsoft Excel. - Making bug reports and test result reports using Microsoft Excel.
PT Buana Varia Komputama
April 2019 - Desember 2020 (2 tahun)
Client: PT Kimia Farma Tbk • Receive user complaints and reports regarding the Kimia Farma SevenSolution application, including: - Point of Sales (POS) application - Smartstock (inventory) application - Klinik Kimia Farma application - Kimia Farma Mobile application. • Follow up on user complaints and reports such as application bugs, server problems, network issues, and data retrieval requests to the relevant team. • 24-hour help desk. Respond to questions and complaints from users via WhatsApp chat, email, and telephone. • Assisting in operating applications to outlets in need. • Report bugs and errors to the development team.
Sistem Informasi
Agustus 2014 - September 2018 (4 tahun)
Yes
Siswa dengan progress pembelajaran terbaik dengan nilai kompetensi Hardskill 4.9 dari 5 dan Softskill 4.6 dari 5
2023
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