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I have gained valuable experience during my 22-month full-time roles and subsequent 13 months in internship roles in UX Research and Product Management, within the ed-tech industry, financial planning, and university management system domains (B2C and B2B SaaS). In my roles in B2B, I actively contributed to the successful post-sales and pre-launch development of various products. My focus on excellent client management and adept project coordination allowed me to define precise product requirements and ensure smooth project execution. This approach resulted in consistently high levels of client satisfaction and successful product launches. I excel in working with cross-functional teams, including operations, engineering, marketing, and design. My passion lies in identifying and analyzing user/customer pain points, enhancing customer experiences based on insightful metrics, and effectively prioritizing and communicating with diverse teams. Additionally, I undertook a remote internship in Singapore, where I had the opportunity to collaborate with employees from the Philippines, Thailand, and Vietnam. Active in campus activities by becoming a leader in various divisions.
Kinobi
November 2021 - Present (2 tahun)
B2B • Championed the role of a solo product manager in conceiving, developing, and launching over 20 university management system products from the ground up. Demonstrated exceptional market acumen and strategic insight to effectively position the products for successful competition and market penetration. • Reduce manual labor by 1 hour daily by simplifying job upload flow for recruiting SaaS platforms • Reduce manual reporting labor by 10 hours weekly for university career centers by providing analytics on the SaaS platform B2C • Increase the number of complete resumes by 81% after one month by revamping the homepage • Increase click rate 27% for resume score feature after launch A/B testing experiment Leadership • Manage an average 7 concurrently full time and intern across divisions (PM Intern, Product Operations Intern, Designer, QA, Customer Success)
Kinobi
Mei 2021 - September 2021 (5 bulan)
• Leading revamp homepage, increased conversion rate from sign up to meaningful action by 22% • Create product-related campaigns and increase 900 Instagram followers, with 6k baseline. • Increase conversion rate to save resume by 3%, also increase conversion rate to begin a quiz by 2% in product “courses” by doing user research and prioritizing requirements with CTO.
Pahamify
Februari 2021 - Mei 2021 (4 bulan)
• Implement 7 surveys and conduct 30 In-Depth Interviews and 15 Usability Testing Sessions • Conducting competitive analysis and heuristic evaluation, and brainstorming the result with the designer and engineer. • Reduce bounce rate by 1% from package list to checkout by evaluating, and testing payment page
Halofina
September 2020 - Januari 2021 (5 bulan)
• Conducting 3 surveys and 12 user interview, including creating research questions, and analyzing result. • Observer and note taker in 6 Usability Testing Sessions, testing Minimum Viable Product • Get top 3 best intern achievement from 20 people.
Proxima Research
Juli 2019 - September 2019 (3 bulan)
Translate information from the client website to power point documents, select and evaluate data
Cimigo
Juni 2019 - Juli 2019 (2 bulan)
Recording road traffic in several time spans, data management, and evaluation and selection of data for advertising purposes
Sosiologi
September 2018 - September 2022 (4 tahun)
Sociology help me to get: • Strong sense of research (User Experience Research, Market Research, and Academic Research) • Strong analysis of social issues (Inequality, Poverty, and Social Conflict) • Also exploring subject like Politic, Gender, Military, History, and Social Philosophy.
Tambahkan keterampilan (skill) kamu dari daftar keterampilan yang baru
Yes
14-01 Portfolio-UX Researcher-Sony Andreas.pdf
Second Highest Social Science National Exam in Senior High School
2018
Ujian Nasional 2018
Wakil Kepala Divisi Kajian dan Aksi Strategis
Februari 2019 - Februari 2020 (setahun)
Academic Teacher Volunteering
September 2018 - Desember 2018 (4 bulan)