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Fast Learning, humble, High Spirit, team work, good analytic, and Good Comunication
PT. Halik Selindo Alpha
Januari 2022 - Maret 2024 (2 tahun)
Use the Genesys application and NICE system Recording •Handling issues from customers related to the Genesys system and application •Perform system updates, system configuration, system maintenance •Standby oncall 24 hours after office hours and weekend •Housekeeping data voice recording •Weekly check system healthy •Preventive maintenance and Corrective Maintenance system (onsite or remote) •Repairing computer / laptop •Instalation operating system windows
PT. Sintra Sinarindo Electric
September 2021 - Januari 2022 (4 bulan)
- Responsible for recap of attandance - Monitoring employee contracts, providing contract information - Managing PKWT - Preparation of employment certificates and warning letters - Monitoring company vehicle taxes , - Providers, spending on employee ATK and company needs - monitoring the company building area - As OB and security coordinator
PT. SUKANDA DJAYA
Maret 2017 - November 2019 (3 tahun)
1. Responsible for Preparing employee schedules and also calculating attendance, leave and overtime hours employees 2. Create warning letters and summons for all employees and create a supporting letter for employees , employee ID card 3. Responsible for dealing with problem employees and discussing with superiors to make a decision. 4. Responsible Create a letter of employment contract agreement and handle the offering of new employees
PT. Bank ANZ Indonesia
Juni 2015 - Juli 2016 (setahun)
1.Responsible for the day to day Run daily task jobs according to Cut off time and ensure all source files are in accordance with the standards for all the application systems . 2. Responbilities also include root cause anaylsis and monitoring as a support team for ATM and Network ( issue Receipt printer, Offline issue, Dispenser Error Etc) also Using the AS400 application as a base on job. 3. Running the gate reporting application for Bank Indonesia using RTGS and S4. 4. The issue may dispatch to the appropriate resolver group team ( 2nd layer support) and Proactively push the resolver group and get the latest update from resolver group. 5. Severity 1 – Production server or other mission critical system(s) are down and no workaround is immediately available. 6. Severity 2 – Major functionality is severely impaired
01 Bachelor Degree Information System
September 2010 - Oktober 2014 (4 tahun)
Yes
Kejuaraan
2010
Anggota
September 2012 - Februari 2013 (6 bulan)