Job Title: Warehouse, Operations & Account Servicing Executive
Department: Sales & Operations
Reporting To: General Manager
Work Location: Kallang Bahru, Singapore
Employment Type: Full-Time (5.5 days/week)

Job Summary

This is a hands-on, multi-hat role ideal for someone who thrives in a fast-moving environment. The bulk of your time (around 80%) will be in the warehouse — fulfilling orders, managing stock, and making deliveries. The rest (around 20%) is client-facing: looking after our existing B2B and retail accounts, keeping relationships warm and reorders flowing.

You won't be expected to hunt for new customers — that's the GM's domain. What we need is someone who can be a consistent, reliable point of contact for the clients we already have.

Key Responsibilities

Warehouse & Operations (Primary)

Pick, pack, label, and dispatch e-commerce orders daily across Shopee, Lazada, TikTok Shop, and Shopify.

Prepare outbound stock for B2B trade orders and support last-mile delivery by van.

Drive the company van for deliveries, outlet restocking, and supplier pickups.

Help set up and pack down at sales events and trade activations.

Keep the warehouse clean, organised, and accurately stocked.

Account Servicing (Secondary)

Be the friendly, reliable go-to for our existing B2B and retail clients.

Check in regularly to capture reorders and keep relationships strong.

Handle day-to-day queries on stock, delivery timelines, and products.

Keep account records and reorder histories up to date.

Flag upsell opportunities or client issues to the GM when relevant.

Working Hours

Monday to Friday: 10:00 AM – 5:00 PM

Saturday: 10:00 AM – 2:00 PM

Approx. 40 hours per week

Flexibility will be required during peak periods (e.g. sales events, festive seasons)

Occasional morning/evening hours required for setup/tear down.

Job Requirements

Must possess the right to work in Singapore.

1–3 years of experience in e-commerce, logistics, or operations

Valid Singapore Class 3 driving license (manual or auto)

Comfortable working in a warehouse and handling physical stock

Independent, responsible, and detail-oriented

Familiarity with Shopee, Lazada, Tiktok Shop or Shopify platforms is a plus

What We Offer

Competitive salary: $2,200 – $2,800/month, commensurate with experience

5.5-day work week with reasonable hours

Annual Leave (starting from 14 days)

Paid Sick Leave / Hospitalisation Leave in accordance with MOM guidelines

CPF contributions

Staff discounts on products

Opportunity for career growth in a dynamic, growing company

Workplace

Our warehouse and office are located at Kallang Bahru— easily accessible by MRT and bus. You’ll work closely with a small, dedicated team in a friendly and supportive environment.

Job Types: Full-time, Permanent

Pay: $2,800.00 - $3,300.00 per month

Benefits:

Cell phone reimbursement

Employee discount

Parental leave

Schedule:

Day shift

Monday to Saturday

Weekend availability

Supplemental Pay:

Commission pay

Yearly bonus

License/Certification:

Singapore Class 3 Driving License (Required)

Work Location: In person