Job Highlights

Attractive salary package and comprehensive benefits package

Work in a dynamic and creative environment

Training, mentoring and advancement in fast growing company

Job Description: 

This position requires close collaboration with the in-house production team and B2B customers (“vendors”). Key responsibilities include:

Maintain strong working relationships with vendors and collaborate effectively with the internal production team

Process customer orders, including liaising with vendors for clarification and confirmation of specifications

Follow up with vendors on outstanding issues and payments

Provide after-sales service and technical support, including coordinating technicians for on-site visits

Perform accurate data entry and maintain system records

Generate invoices, delivery orders, and production reports

Reconcile and consolidate monthly invoices before submission to the Finance Department

Manage and maintain proper hard-copy documentation

Attend to walk-in customers when required

Carry out general daily upkeep of the showroom, office area, and pantry

What will the Right Person look like?

Prior customer service experience is an advantage

Strong problem-solving skills and attention to detail

Minimum of 5 years of administrative work experience

You are able to commit to work on Saturdays once every month.

You possess strong organisational skills, a proactive mindset and the ability to work collaboratively in a fast-paced environment.

Proficient in Microsoft office and record tracking.

Aligns with the company’s core values of Teamwork, Integrity, and Excellence.