Additional office locations

Sydney

Job ID

21960

Date

04-May-2026

Permanent - Full time, Mid-senior

Job category

Retail Banking

Join our Consumer business as a Team Manager, where you will coach and empower a high-performing team to enhance the customer journey, driving continuous improvement in the effectiveness and quality of every interaction. You will play a key role in building trust and confidence in the Macquarie brand through meaningful, quality conversations with our customers. By leveraging data-driven insights, you will identify opportunities for improvement and implement positive changes that directly benefit our clients. Additionally, you’ll manage client concerns with professionalism and ensure full compliance with all regulatory requirements.

Join our Consumer business as a Team Manager, where you will coach and empower a high-performing team to enhance the customer journey, driving continuous improvement in the effectiveness and quality of every interaction. You will play a key role in building trust and confidence in the Macquarie brand through meaningful, quality conversations with our customers. By leveraging data-driven insights, you will identify opportunities for improvement and implement positive changes that directly benefit our clients. Additionally, you’ll manage client concerns with professionalism and ensure full compliance with all regulatory requirements.