About Certis

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.

If you're ready to build the future, your journey starts here—with us.

Life at Certis

Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower—driven by trust, powered by people.

Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.

Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we’re committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

Leadership & People Management

Lead and supervise up to 300 uniformed officers, ensuring team discipline and effectiveness.

Provide guidance, mentorship, and foster a culture of accountability and continuous improvement.

Plan and coordinate manpower deployment in collaboration with unit management.

Operations Management

Act as the incident focal point, manage reports, follow-ups, and escalations.

Ensure operational compliance with SOPs, directives, MOM, and PRD regulations.

Conduct site checks, security surveys, and drive improvements in processes.

Strategic Planning & Compliance

Contribute to organizational strategy and planning as part of the management team.

Track unit KPIs, safety compliance, and conduct regular risk assessments.

Ensure full compliance with internal audits, external regulations, and safety standards.

Stakeholder Engagement

Build and maintain strong relationships with internal and external stakeholders including clients, terminal operators, government authorities, and regulators.

Collaborate closely with terminal management to ensure seamless coordination and delivery of security services.

Skills & Experience

Degree or Diploma in Security Management, Business Administration, or related field.

Proven leadership experience in a similar command, security, or operations role, ideally in a high-volume or regulated environment.

Strong knowledge of manpower deployment regulations (MOM & PRD), security protocols, and access control procedures.

Excellent decision-making, problem-solving, and crisis management skills.

Strong written and verbal communication skills for reporting and stakeholder engagement.

-----

Recognition & Reward

Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.

Enjoy a competitive remuneration package with performance-based incentives and eligibility for annual bonuses.

Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.