Job Summary

 Assist the sales team to facilitate operational process.

 Optimising manufacturing process flow to execute sales activities.

 Involved in handles all sales orders and the delivery processes.

 Preparation of necessary documentation and generate quotation from SAP System.

Coordination with the respective internal and external stakeholders.

Ensure smooth order process flow from start to end and rendering full support to the Corporate Sales Team.

Coordinate with the SCM team on all export shipments preparation, including pre-shipment certification arrangement.

Conclude contracts for customers including the proposal, negotiation, closing and filing.

Coordination and preparation of sales/purchase documentation.

Coordination of order processing and scheduling between customers & internal stakeholders.

Maintain and review Baker’s Playbook contract and Wave contract consumption volume.

Comply with the required workflow and documentation procedures as mandated in Internal Control system.

Provide administrative support to sales team, eg OTD report, weekly order status, Ariba system.

Timely informs/reports to sales team when receiving any queries about technical or quality issues.

SalesForce (CRM) quotation entry and follow up.

Key Accountabilities

Supporting sales to achieve sales target

Ensuring order satisfaction

Coordinates with external and internal customers

Handling quotation

Order processing

Support the growth in Baker and their machine shops

Promoting customer satisfaction

Handling administrative duties

 Key Competencies

Customer orientation.

Analysis/problem solving.

Quick thinking/learning.

Teamwork.

Communication.

Self-confidence

Judgement/decision making

Multi-task