JOB RESPONSIBILITIES

• Assist in the day-to-day admin duties Sales Department

JOB DUTIES

• Provide daily administrative and sales support to the Sales Department
• Handle customer enquiries through phone calls and emails
• Prepare and process quotations, sales orders, and order confirmations
• Coordinate with customers on delivery schedules and required documentation
• Prepare necessary documents such as invoices, delivery orders, purchase orders, and reports
• Maintain proper filing and updating of sales records and customer information
• Assist the sales team in follow-up with customers regarding orders and enquiries
• Liaise with internal departments to ensure smooth order processing and delivery
• Monitor and track order status to ensure timely completion
• Perform general office administrative duties as assigned by Superior or Management
• Ensure prompt and professional email communication with customers and suppliers
• Support ad-hoc duties and projects assigned by the company

SKILLS AND QUALIFICATIONS

• Proficient in Microsoft Office (Word, Excel, Outlook) and general PC operations
• Experience handling administrative duties and sales support functions
• Good communication and interpersonal skills
• Able to respond professionally to customer enquiries via phone and email
• Competent in preparing quotations, order confirmations, invoices, and related documents
• Strong organizational skills with attention to detail
• Ability to multitask and work independently in a fast-paced environment
• Experience in heavy machinery, construction equipment, or crane industry is an advantage
• Able to coordinate effectively with customers, suppliers, and internal departments
• Good written English with ability to draft and send professional emails
• Responsible, proactive, and willing to learn
• Positive working attitude and teamwork spirit
• Able to commit 5.5 work days/ week