A chemical manufacturing firm engaged in export sales is seeking an Assistant Manager for the Sales Administration function. The successful candidate will be responsible for supporting and overseeing daily sales administrative operations to ensure smooth, accurate, and timely processing of orders and documentation.

Key responsibilities:

• Processing of customer orders mainly for export sales, including bank documentation like Letters of Credit, Payment against Acceptance

• Verify prices with sales person and check data accuracy in orders and invoices.

• Liaise with freight forwarders and shipping lines to negotiate for freight rates and arrange vessel bookings for shipments.

• Assist to contact customers to obtain information or to reply to customer’s email inquiries pertaining to shipment arrangements and other sales related queries via email or through phone.

• Assist Sales Admin Manager to liaise with the Production, Store and QC department to ensure timely deliveries.

• Prepare monthly sales reports.

• Monitor payment receipts from customers and to follow up for payment as well.

• Verify invoices from Forwarders, shipping lines and other service providers

• Supporting the sales department with administrative task as and when required.

Job Requirements:

University degree with 3 to 4 years of relevant experience in Sales Administration or a similar function.

Strong understanding of sales performance metrics and reporting.

Knowledge of international trade regulations and Incoterms.

Certification in Logistics, Supply Chain Management, Sales, or a related field is an advantage.

Familiarity with Free Trade Agreements (FTA), HS codes, and the Tradenet system is a plus.

Skills and Competencies:

Excellent organizational and multitasking abilities.

Strong communication and writing skills.

A dedicated team player with a proactive and adaptable mindset.

Ability to prioritize tasks and perform well under pressure and tight deadlines.

High attention to detail and accuracy in documentation.

Exceptional interpersonal and customer service skills.

Proficiency in Microsoft Office applications, especially Excel and PowerPoint.

Hands-on experience with customer relationship management (CRM) systems.

Strong leadership qualities with the ability to guide and motivate team members.