Kualifikasi pekerjaan:

Betterplace Property Management and Real Estate sedang membuka lowongan untuk posisi Penuh waktu Reservation Staff di Tibubeneng, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

• Mencari kandidat untuk bekerja pada:
• Senin: Pagi, Siang
• Selasa: Pagi, Siang
• Rabu: Pagi, Siang
• Kamis: Pagi, Siang
• Jum'at: Pagi, Siang
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Gaji yang diinginkan: Rp4,000,000 - Rp4,500,000 per bulan

Key Responsibilities:

Handle and confirm reservations through various platforms (OTAs, direct bookings, emails, phone calls).

Maintain up-to-date villa availability calendars and ensure accurate booking details.

Respond promptly to guest inquiries and requests, providing detailed information about villa amenities, pricing, and availability.

Assist in customizing bookings based on guest preferences (e.g., special events, extended stays).

Coordinate with villa staff to ensure smooth guest arrivals and departures.

Maintain a professional, friendly relationship with guests throughout their stay.

Process payments and generate invoices for bookings.

Ensure compliance with villa policies and procedures regarding deposits, cancellations, and refunds.

Work closely with butlers, housekeeping, maintenance, and front desk teams to ensure the villa is ready for guest stays.

Requirements:

Minimum of 1 year experience in hospitality, villa management, or a related field.

Strong communication and interpersonal skills.

Familiarity with reservation systems and OTAs

Attention to detail and ability to handle multiple bookings simultaneously.

Ability to provide excellent guest service and resolve any booking-related issues.

Proficiency in English is Mandatory; additional language skills are a plus.

Willing to work on-site in Bali, Indonesia.

Available to join immediately.

Able to drive and own a vehicle.