Persyaratan untuk peran ini:

Orivista Villas sedang membuka lowongan untuk posisi Penuh waktu Reservation Staff di Tibubeneng, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

• Tersedia jam fleksibel
• Tidak diperlukan pengalaman kerja untuk posisi ini
• Gaji yang diinginkan: Rp3,000,000 - Rp4,000,000 per bulan

Responsibilities:

- Respond efficiently and professionally to guest inquiries via telephone, email, WhatsApp, and OTA (Online Travel Agency)

- Provide detailed information about room availability, rates, facilities, and special offers.

- Assist guests with pre-arrival arrangements, including transportation, special requests, and check-in procedures.

- Provide clear and accurate information about properties.

- Address guest concerns, complaints, and special requests efficiently to ensure a positive experience

- Process reservations from various booking channels and update the system accordingly.

- Strong problem-solving skills and the ability to handle guest concerns professionally.

Requirements:

- 1 year of experience in the same position

-Freshers can also apply.

- Hospitality Background

- Excellent Communication & Writing English skills

- Good Interpersonal Skills

- Ready to work in a team and individually

- Good Attitude and Friendly

- Computer Literate

- Able to work under pressure

- Domiciled in Bali