Kualifikasi pekerjaan:

ShiShi Nightclub & Izakaya Lounge , The Forge Gastropub Bali, Malverde Bali sebagai rekruter MMK Company sedang membuka lowongan untuk posisi Penuh waktu Reservation Agent di Legian, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

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Shishi Izakaya Lounge & Nightclub Bali

We are seeking a professional and dynamic Reservation Agent to join our team at Shishi Izakaya Lounge & Nightclub Bali. As part of the front-of-house team, you will be the first point of contact for our guests, ensuring an exceptional reservation experience that reflects the quality and energy of our establishment.

Responsibilities:

Handle guest reservations via phone, email, and online platforms in a professional and efficient manner.

Provide accurate information regarding availability, promotions, and venue details.

Maintain organized reservation records and communicate effectively with the service team.

Deliver outstanding customer service and ensure guest satisfaction from the first point of contact.

Support front-of-house operations when required.

Requirements:

Previous experience in reservations, front office, or customer service is preferred.

Excellent communication skills in English (both verbal and written). Additional languages are an advantage.

Strong organizational skills and attention to detail.

Professional appearance, positive attitude, and guest-oriented mindset.

Willingness to work evenings, weekends, and public holidays as required by the nature of the business.

Ability to work in a fast-paced environment with a high level of energy and enthusiasm.