Symarom Asia Pte Ltd  is a food manufacturing company. We are currently seeking a dedicated and detail-oriented Regulatory Officer Cum Customer Service to support our compliance activities and daily laboratory operations.

Key Responsibilities

Ensure compliance with relevant regulations, standards, and quality management systems (e.g., ISO, HALAL, SFA etc.).

Prepare, review, and maintain regulatory documentation, licenses, permits, and submissions.

Assist with internal and external audits and support corrective actions.

Conduct Customer Service on shipping document etc.

Support implementation of safety, quality, and regulatory procedures within all the teams.

Qualifications & Skills

Diploma or Degree in Chemistry, Biology, Biotechnology, Regulatory Affairs, or related field.

Experience and familiarity with regulatory requirements (e.g., local regulatory authority, ISO, HALAL, SFA) preferred.

Strong attention to detail and excellent documentation skills.

Good communication, problem-solving skills, and the ability to work independently.

What We Offer

Competitive salary and benefits

Opportunities for professional development

Supportive working environment

Career growth in both regulatory and technical tracks

Responsibilities:

Support regulatory submissions and documentation

Assist in audits and compliance activities

Perform customer service

Maintain accurate records and follow SOPs

Ensure safety and quality standards are met

Requirements:

Degree/Diploma in Science or related field

Knowledge of regulatory requirements is a plus

Detail-oriented, organized, and able to meet deadlines