Sages Academy is a growing student care and tuition centre with two locations in Singapore. We're building smart, system-driven operations to deliver a high-quality experience for our students and families and we're looking for someone sharp and self-driven to grow with us.

(5 day or 5.5-day work week)

Working Hours: Monday to Saturday  |  Mon–Fri 9am–6pm, Sat 9am–1pm

Locations: Admiralty & Choa Chu Kang (travel between centres required)

Key Responsibilities

Centre Operations

•      Oversee daily operations across Admiralty and Choa Chu Kang centres

•      Ensure adherence to SOPs and operational standards across student care and tuition

•      Conduct routine checks on cleanliness, documentation, safety, and stock levels

•      Support implementation of new workflows and operational improvements

•      Follow up on action items from centre meetings

•      Assist with light facilities upkeep including monthly maintenance of centre equipment

Customer Service & Parent-Facing Admin

•      Serve as the first point of contact for parents — walk-ins, calls, and WhatsApp enquiries

•      Handle enrolment admin, programme information, and fee-related queries

•      Assist in drafting and sending operational communications to parents and guardians

•      Manage parent follow-ups on attendance, dismissal arrangements, and programme updates

•      Coordinate with HQ and external vendors where required

Class Coverage

•      Provide ground support including stepping in to cover student care or tuition classes

•      Maintain a calm, structured classroom environment when covering

Manpower & Scheduling

•      Assist with staff roster planning and manpower coverage across centres

•      Track part-time teacher availability and deployment for student care and tuition

•      Monitor attendance and manpower data for accuracy

•      Support onboarding documentation and admin processes for new staff

Programme & Curriculum Logistics

•      Coordinate logistics for student care programmes, holiday activities, and tuition classes

•      Prepare materials lists and maintain stock tracking across services

•      Liaise with centres to ensure smooth programme and class rollout

•      Support training preparation and operational readiness for teaching staff

•      Assist with student progress tracking and parent communication across both services

Systems & Tech Support

•      Assist in maintaining and troubleshooting our internal automation system (training provided)

•      Support basic IT tasks including device setup and account management for new staff

•      Help execute tech-enabled projects and initiatives as directed by the founder

Logistics & Procurement

•      Track centre inventory and stock levels

•      Coordinate purchase orders and procurement documentation

•      Liaise with suppliers for maintenance, repairs, and supplies

Qualifications

•      Diploma in Business, Operations, Education, Technology, or related field

•      2 or more years of experience in operations, coordination, education, or service industry preferred

•      Strong organisational and follow-up skills

•      Comfortable handling multiple moving parts in a fast-paced environment

•      Good communication skills and ability to work with different stakeholders

•      Detail-oriented with a strong sense of accountability

•      Proficient in Google Calendar, Microsoft Office, Slack, and task management tools

•      Comfortable using AI tools

•      Comfortable around children and able to hold a class environment when required

•      Able and willing to travel between centres as required

•      Comfortable working Saturday/Sunday mornings (9am–1pm) as part of the 5.5-day work week

What We Look For

•      Proactive and solution-focused

•      Strong ownership and follow-through

•      Comfortable being hands-on when needed

•      Able to balance structure with flexibility in a dynamic environment

•      Calm under pressure and operationally steady

•      Self-directed

•      Keen to grow with the business as new functions come online